Resilience

We believe passionately that resilient people are resilient employees.

Research shows that there are many factors which signpost individual resilience at work including the ability to create realistic plans and do what’s necessary to follow through with those plans; develop and maintain a positive self-concept; demonstrate good communication and problem solving skills and be able to manage their emotions.

Our approach harnesses innovative, research based interventions to support resilience, wellness and engagement.

Research shows that there are many factors which signpost individual resilience at work including the ability to create realistic plans and do what’s necessary to follow through with those plans; develop and maintain a positive self-concept; demonstrate good communication and problem solving skills and be able to manage their emotions.

What do we mean by Workplace Resilience?

We define Resilience as; the ability to bounce back from daily hassles, life challenges and adversity and is in fact a skill which can be learned. Resilience is what allows us to adapt and thrive in situations which may be pressurised, difficult or seemingly impossible. It is based on our human potential to respond effectively rather than react negatively; to constantly grow and improve; and to learn powerful tenacity and perseverance skills which can be applied in both work and life circumstances.

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The evidence for Resilience

Study 1: In a sample of almost 20,000 employees when managers used strengths to manage employee effectiveness, their performance    increased by 36.4%. When they used the traditional approach, i.e. letting employee know what is not working and identifying ways in which to fix their weakness, their performance was decreased by 26.8%.

 Study 2: In a large insurance organisation in the US, all sales people were tested on the level of optimistic thinking they displayed.  The researchers found that the top 10% most optimistic sales people sold 88% more products than the bottom 10%. Optimism can be learnt, so this organisation helped employees become more optimistic which resulted in 50% of revenue increase in 3 years.

 Study 3: A study found that the best performing teams experienced significantly more positive emotions during their meetings than the least performing teams (i.e. ratio of 5:1 vs 1:1). In another study, a consultant found that the team was underperforming, he introduced positive psychology interventions to boost the experiences of positive emotions, and it resulted in revenue increase of 40% in 1 year.

Our Solution

Our Resilience approach is based on combining three of the most widely recognised, research based, positive psychological interventions to support teams, individuals, leaders and organisations resilience – Cognitive Behavioural Approaches, Positive Psychology Approaches and Measurement and Assessment tools. We join these elements together into our core product – The Workplace Resilience Programme™.

Resilient employees, leaders and teams are the hallmark of effective businesses. Our programme works, not just to train employees at all levels of the organisation, but to actually effect actual behaviour change from low resilience to high resilience. This approach has benefits above the simple transaction of training and education.

Maximising your resilience Investment
WPR-Value-Chain

At PCI Consulting, we believe that value is more than simply the ratio of training hours to cost per hour and thus our Workplace Resilience Programme (WRP) coupled with our Personal Resilience Plan (PRP) is a key component of life-long resilience beyond the training setting. Employees, leaders and mentors develop the tools and skills necessary to facilitate resilience within the organisation, yielding wider benefits than those undertaking the training alone. The PRP is strengths-based in that it recognises already existing resilience skills regularly utilised without conscious awareness by the participant, and adapts these for daily effective use in the organisational context. Meeting and surmounting of obstacles using the newly defined PRP is explained and demonstrated through examples and participant engagement throughout our programme.

Focusing on your business objectives and aligning these to the implementation of such a programme is a staple of our deployment approach. Tailored solutions, off-the-shelf and bespoke products, wrapped in measures of effectiveness and alignment of outcomes to business objectives are our key success criteria.